Shipping Policy
Shipping Policy
Last updated: July 31, 2026
At My Store, we strive to get your order to you as quickly and safely as possible. Please review our shipping policy below.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Options & Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 Business Days | Free on orders over $35 / $3.99 otherwise |
| Express Shipping | 2–3 Business Days | $9.99 |
| International Standard | 10–20 Business Days | $12.99 |
| International Express | 5–8 Business Days | $24.99 |
Free Shipping
We offer free standard shipping on all domestic orders over $35. This is automatically applied at checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Shipping Restrictions
We currently ship to most countries worldwide. Some remote locations may have limited shipping options or longer delivery times.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@mystore.com and we will resolve the issue promptly.